Frequently Asked Questions
Find answers to your most pressing questions
Have Questions?
Find answers to common questions about Suru Music's features, community, and music production tools.
Getting Started
How do I get started with Suru Music?
Create your ArtisOS account, complete your producer profile, and start uploading your beats. Our onboarding process will guide you through setting up your first project.
What file formats do you support?
We support WAV (up to 24-bit/96kHz), MP3 (320kbps), and AIFF formats. For best quality, we recommend uploading WAV files.
How do I find collaborators?
Browse our producer directory, join production circles, or participate in community challenges. You can also use our matchmaking system to find producers with complementary skills.
Pro Features
What's included in the Pro membership?
Pro members get unlimited storage, priority support, advanced analytics, custom branding, and access to exclusive workshops with industry professionals.